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AI Voice Agents

AI Voice Agents That Sound Human and Convert.

Custom voice AI built on Vapi, Retell, and Twilio. Inbound qualification, outbound campaigns, appointment booking, concierge flows. Production systems, not demos.

Try a live demo →Talk through your use case
<300msLatency target
24/7Availability
2-8 wkBuild window
100%Call coverage
Why most voice AI fails

Common voice-agent traps

Sounds robotic, callers hang up

Wrong TTS voice, no interruption handling, awkward pauses. Listeners give up in the first 15 seconds.

No function calling

The agent sounds great but can't actually book a meeting, send an SMS, or update a CRM. It's a chatbot pretending to be a phone system.

Hallucinated pricing

Without grounding in your data, the LLM invents prices, services, hours. One bad call ruins trust.

No human escalation

Edge cases happen. Without a clean transfer to a real person, the call dies and so does the customer.

Use cases

What we build

01 · Inbound

Inbound qualification

Answers calls, asks qualification questions, scores leads, books hot ones into your calendar, summarizes for sales.

02 · Service

AI receptionist

24/7 phone coverage for service businesses. Captures emergencies, schedules non-urgent work, never misses a lead.

03 · Outbound

Outbound campaigns

Lead follow-up, appointment reminders, payment collection, customer reactivation. Personalized at scale.

04 · Concierge

Booking + scheduling

Two-way calendar integration. Cancellations, reschedules, confirmations - all by voice.

05 · Global

Multi-language support

English, French, Spanish, Portuguese voice agents on the same number. Routed by caller preference.

06 · Trusted

CRM-grounded responses

Voice agent pulls your real pricing, service catalog, hours, FAQs. No hallucination. Always current.

Build process

Prototype in days, production in weeks

  1. 01

    Voice + persona prototype

    Pick the TTS voice, tune the persona, write the script. Hear it talking by end of week 1.

  2. 02

    Integrations + grounding

    Wire into your CRM, calendar, knowledge base. Function calling for real actions. Edge-case testing.

  3. 03

    Launch + tune

    Real-call monitoring, transcript review, prompt iteration. Performance dashboards. Weekly tuning cadence.

Live deployments

Voice agents in production

Captain Plumber

24/7 AI receptionist for emergency plumbing. Captures intent, urgency, SMS-routes emergencies to on-call tech.

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Try the live demo

Talk to a real voice agent in your browser. Built on the same stack we ship to clients.

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FAQ

Voice AI questions

Vapi vs Retell vs Bland - which do you use?

Depends on the use case. Vapi is my default - best DX, strong function calling, fair pricing. Retell wins for ultra-low-latency concierge flows. Bland for high-volume outbound. I'll recommend the right one after the discovery call.

Can the agent transfer to a human?

Yes - warm transfer with context summary, cold transfer, scheduled call-back. Configurable rules per intent.

What languages are supported?

English, French, Spanish, Portuguese in production today. Other languages depend on the voice model availability - we'll test before quoting.

How much does a custom voice agent cost?

Productized AI receptionist: CAD 2.5k - 5.5k setup, ~CAD 100-250/mo ongoing. Custom voice agents with deep integrations: CAD 6k - 20k setup, variable ongoing depending on call volume.

What about a phone number?

Yes - we set up a local Twilio number (or port your existing number), configure forwarding, handle the carrier-level setup. Multiple numbers for multi-language routing.

Ready for voice agents that actually convert?

30-minute discovery call. We'll talk through your use case and you'll have a quote within 48 hours.

Book a call →Try a demo first